FAQ
What does my subscription include?
Your subscription gets you instant access to every course in Rachel’s English Academy, including the Daily Plan which guides you through all the lessons so you know what to work on each day.
You will also get access to the Community Group for Academy members only, where you can post videos and questions and get answers from Rachel’s English teachers. You can also join our Drop-In hours to chat with our teachers, or our teacher-led Conversation Meet-Ups. Through the community, you can also meet other students and find practice partners.
Joining the group is not mandatory.
You will also get to join Rachel’s live monthly classes, and can volunteer to be a student that she works with one-on-one during that class.
Why would I want to join Rachel’s English Academy?
Get instant access to all of the Academy’s content: When you sign up, you’ll immediately get access to all of the videos and audio in every lesson and course. There are hours and hours (and hours!) of learning and training materials immediately at your fingertips!
Move at your own pace with the subjects that interest you. If you want a guide, you’ll simply follow Rachel’s Daily Plan which lays out the ideal sequence of her entire training method.
By joining the Academy, you’ll have access to the private Rachel’s English Academy Community group. Here, you can ask questions about the English language and American culture, and find a language partner who is also studying with Rachel’s technique. You can post video challenges to the group, too: an amazing opportunity to practice your English and get specific feedback from native teachers!
Interact with Rachel LIVE: Each month will feature live class with Rachel, with the chance to participate and study with Rachel in real time. Rachel will answer chat questions and also work with a small number of students via web cam each month. All live classes are saved in the Academy to be watched an unlimited number of times.
This is the only place that Rachel teaches students live and in real time…and it’s awesome.
When are new lessons available?
New lessons are added each month. Your monthly enrollment fee is locked in for your entire time of study, but the Academy keeps growing!
Every month you’ll receive anotification when the new lessons are posted so that you can check them out right away!
The always-growing nature of the Academy means that you’re constantly getting more value for the same price!
How does billing work?
With a subscription, your credit card will automatically be charged monthly or annually, depending on your plan. Note: you can cancel at any time, there is no minimum commitment.
The annual subscription is strongly encouraged. It is easily the best value in the industry and it reflects a realistic commitment to your studies.
The Academy is an expansive school, with an immense amount of content. Many students find that they want to stay in the Academy for months — even years to keep learning and keep their skills sharp.
You may cancel at any time, no questions asked! We pride ourselves in the experience you’re going to have in the Academy, but we also take pride in how easy it is to graduate whenever you’re ready! Please note there is no prorated refund for annual subscriptions.
We also have a Lifetime membership available which is a one-time payment. The Lifetime option includes all of the video and audio lessons in the Academy, but it does not include access to the Community, where students are able to take advantage of teacher feedback, live classes with Rachel and other Academy teachers, Conversation meetups, and more.
Lifetime members may choose to purchase Community access at an additional cost.
How much does it cost?
Great question! Monthly enrollment is $37 per month for the monthly subscription.
The recommended annual enrollment is $355 per year (that’s a ridiculously low price of $29.58 per month!).
Both the monthly and annual enrollments renew automatically by credit card, but you’re free to cancel your enrollment at any point. There is no minimum commitment.
The Lifetime membership is $997 and includes access to all 23 courses of the Academy (with over 550 video lessons and literally thousands of audio lessons) for life.
What are the courses like?
Where do we start?! Every course is a rigorous undertaking. Learning and training take place through video lecture, audio training exercises, video challenges and feedback, dynamic quizzes, live classes…and on and on!
If you haven’t already, you should definitely watch the Take a Tour video above. Rachel takes you inside the Academy for a guided tour of everything!
Can I access the courses on mobile?
Yes, the school and all courses can be accessed on mobile devices, tablets, and computers via your favorite web browser.
Is there a way to show that I’ve completed courses in the Academy?
Yes! You can earn course completion certificates when you finish courses within the Academy. These certificates can be downloaded, and can also be posted to your LinkedIn profile!
Is there a free trial or money back guarantee?
Yes! Our 30-day, 100% money back guarantee is the best in the business. No questions asked; no strings attached.
If you feel the Academy isn’t the right place for you to study spoken English pronunciation and listening comprehension, just contact us within 30 days of your sign-up for a refund and cancellation.
We’re proud of the Academy’s quality, but we’re also also extremely proud of our customer experience: if the Academy isn’t right for you we refund your money within 30 days. Period.
How do I cancel?
To cancel, visit your billing page, or just email Rachel at help@RachelsEnglish.com and she’ll walk you through it. There is no minimum enrollment period. You can cancel at any time. Note there is no prorated refund for annual memberships.
I don’t have a credit card, are there other ways to pay?
Yes! You can pay by credit card or with a PayPal account.
Still have questions?
Just email us at: help@rachelsenglish.com and someone will get back to you as soon as possible!